Feel free to contact us for help with any of your concerns.
At Goldbet Casino, we do everything to make your communication with us easy and accessible. It's important to us that you feel as comfortable as possible, and that our support team provides quick assistance, especially in urgent situations.
Goldbet support is available 24/7, without breaks or days off, so that you can rely on help at any time. The most convenient way to reach us is through online chat, which is available even to guests who have not yet registered on the site.
If you have any questions or need support, our team is ready to quickly resolve any issue. Your satisfaction is our top priority!
📟 Contact details
| Method | Contact | Question type | Response timeframe |
| [email protected] | General inquiries, account assistance, technical support | Within 24 hours | |
| Live chat | Available on the website | Real-time support, questions about account registration and deposits | Instantly during business hours |
| Telegram | @GoldBetSupport | Urgent inquiries, account verification, payment assistance | Instantly during business hours |
☎️ Contact methods
Goldbet's technical support is reliable and always ready to assist you with any questions or issues. There are two main ways to get in touch.
Online chat is the most convenient and popular way to communicate with customers. It allows players to interact with a support representative through a chat window on the website in real-time. This option is perfect for quickly resolving urgent and general inquiries, such as activating a promo code or assistance with wallet deposits.
Email is ideal for more complex issues that require detailed attention. You can send an email with a detailed description of the problem and attach screenshots or videos for a better understanding of the situation.
This ensures that you can get help right when you need it. It’s important to emphasize that Goldbet is a secure platform, and all communication channels are available on the official website with just one click. The support team is always ready to assist whenever you reach out.
| E-mail address | Question types | Response time |
| [email protected] | General inquiries | 2 hours - 3 hours |
| [email protected] | Data verification, verification and security inquiries | 3 hours – 24 hours |
| [email protected] | Advertising and public relations | 3 hours - 3 days |
👥 Our social media pages
| Social media | Username |
| @goldbetcasinoofficial | |
| @GoldBet_io | |
| @GoldBet.io | |
| Telegram | goldbet_english |
| YouTube | Goldbet_io |